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  1. Jira Service Management Cloud
  2. JSDCLOUD-751

Transition in User Portal Service Desk

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The users can not transition states in User Portal Service Desk. This is a key feature because the user can't reopen issues.

      Regards.

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          duplicates

          Suggestion - JSDCLOUD-40 Buttons for workflow transitions on Customer Portal

          • Closed
          is related to

          Suggestion - JSDSERVER-751 Transition in User Portal Service Desk

          • Closed

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              Unassigned Unassigned
              2e356f583a81 Cesar Salvado
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              Dates

                Created:
                Updated:
                Resolved: