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  1. Jira Service Management Data Center
  2. JSDSERVER-744

Scrolling Banner in Customer Portal

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      While working on a project with a client, they inquired as to whether it was possible to have an editable scrolling banner on the Customer Portal.

      The proposed purpose for this banner is to provide announcements when a system is down, and so stop customers logging lots of tickets about an issue which the service desk team are already working on.

            [JSDSERVER-744] Scrolling Banner in Customer Portal

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010693 ] New: JAC Suggestion Workflow 3 [ 3648125 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664209 ] New: JAC Suggestion Workflow [ 3010693 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323984 ] New: Confluence Workflow - Public Facing v4 [ 2664209 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052559 ] New: JSD Suggestion Workflow - TEMP [ 2323984 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048120 ] New: JSD Suggestion Workflow [ 2052559 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280054 ] New: JSD Suggestion Workflow - TEMP [ 2048120 ]
            jonah (Inactive) made changes -
            Description Original: While working on a project with a client, they inquired as to whether it was possible to have an editable scrolling banner on the Customer Portal.

            The proposed purpose for this banner is to provide announcements when a system is down, and so stop customers logging lots of tickets about an issue which the service desk team are already working on.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-744].
              {panel}

            While working on a project with a client, they inquired as to whether it was possible to have an editable scrolling banner on the Customer Portal.

            The proposed purpose for this banner is to provide announcements when a system is down, and so stop customers logging lots of tickets about an issue which the service desk team are already working on.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-744 [ JSDCLOUD-744 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 724070 ] New: JSD Suggestion Workflow [ 1280054 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Joseph Huynh (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              6357d15fa00b Kevin Coughlan
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              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: