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  1. Jira Service Management Cloud
  2. JSDCLOUD-744

Scrolling Banner in Customer Portal

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      While working on a project with a client, they inquired as to whether it was possible to have an editable scrolling banner on the Customer Portal.

      The proposed purpose for this banner is to provide announcements when a system is down, and so stop customers logging lots of tickets about an issue which the service desk team are already working on.

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          is related to

          Suggestion - JSDCLOUD-98 Ability to communicate system outages or announcements through Service Desk

          • Closed

          Suggestion - JSDSERVER-744 Scrolling Banner in Customer Portal

          • Closed
          relates to

          Suggestion - JSDCLOUD-98 Ability to communicate system outages or announcements through Service Desk

          • Closed

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              Unassigned Unassigned
              6357d15fa00b Kevin Coughlan
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                Created:
                Updated:
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