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Suggestion
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Resolution: Fixed
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Actual it is possilbe to upload your avatar trough the customer portal so why you don't add this for the attachment field?
Pasting screenshots from clipboard should be really useful for customers.
Hi everyone,
We've shipped this piece to the server version as part of 3.1. Let us know how you like it when you get around to the upgrade. 
For release notes, hop over here: 3.1.x release notes.
Thanks for supporting JIRA Service Desk again!
The JIRA Service Desk team
Hi everyone,
This functionality is now available in Altassian Cloud.
Thanks for supporting JIRA Service Desk!
The JIRA Service Desk team
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JSDSERVER-881 As an user, we would like Service Desk's customer portal to include the "Attach Screenshot" module
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| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-725] Pasting screenshots from clipboard
| Workflow | Original: JAC Suggestion Workflow [ 3012828 ] | New: JAC Suggestion Workflow 3 [ 3649949 ] |
| Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
| Workflow | Original: Confluence Workflow - Public Facing v4 [ 2663641 ] | New: JAC Suggestion Workflow [ 3012828 ] |
| Workflow | Original: JSD Suggestion Workflow - TEMP [ 2324127 ] | New: Confluence Workflow - Public Facing v4 [ 2663641 ] |
| Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
| Workflow | Original: JSD Suggestion Workflow [ 2052902 ] | New: JSD Suggestion Workflow - TEMP [ 2324127 ] |
| Workflow | Original: JSD Suggestion Workflow - TEMP [ 2049517 ] | New: JSD Suggestion Workflow [ 2052902 ] |
| Workflow | Original: JSD Suggestion Workflow [ 1280087 ] | New: JSD Suggestion Workflow - TEMP [ 2049517 ] |
| Description |
Original:
Actual it is possilbe to upload your avatar trough the customer portal so why you don't add this for the attachment field?
Pasting screenshots from clipboard should be really useful for customers. {panel:title=Update as of Feburary 2016|bgColor=#f5f5f5} Hi everyone, We've shipped this piece to the server version as part of 3.1. Let us know how you like it when you get around to the upgrade. ;) For release notes, hop over here: [3.1.x release notes|https://confluence.atlassian.com/servicedesk/jira-service-desk-3-1-x-release-notes-800693682.html]. Thanks for supporting JIRA Service Desk again! The JIRA Service Desk team {panel} {panel:title=Update as of 23 November 2015|bgColor=#f5f5f5} Hi everyone, This functionality is now available in Altassian Cloud. Thanks for supporting JIRA Service Desk! The JIRA Service Desk team {panel} |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-725]. {panel} Actual it is possilbe to upload your avatar trough the customer portal so why you don't add this for the attachment field? Pasting screenshots from clipboard should be really useful for customers. {panel:title=Update as of Feburary 2016|bgColor=#f5f5f5} Hi everyone, We've shipped this piece to the server version as part of 3.1. Let us know how you like it when you get around to the upgrade. ;) For release notes, hop over here: [3.1.x release notes|https://confluence.atlassian.com/servicedesk/jira-service-desk-3-1-x-release-notes-800693682.html]. Thanks for supporting JIRA Service Desk again! The JIRA Service Desk team {panel} {panel:title=Update as of 23 November 2015|bgColor=#f5f5f5} Hi everyone, This functionality is now available in Altassian Cloud. Thanks for supporting JIRA Service Desk! The JIRA Service Desk team {panel} |
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This issue relates to |
| Labels | Original: attachment clipboard drag_and_drop fws screenshot sdt | New: affects-server attachment clipboard drag_and_drop fws screenshot sdt |
The ability to paste screenshot is available within JIRA yes.
But NOT on the customer portal. It is possible to attach a screenshot after you have saved it as a file. But it would be nice to simple paste the image onto the description field in the same manner as in Jira. Please advice..