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  1. Jira Service Management Data Center
  2. JSDSERVER-1233

Drag and Drop in Service Desk customer portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The drag and drop feature is really convenient when creating / editing issues in Jira. It would be great to extend this behavior onto the customer portal in service desk instead of having that standard 'attach file' button.

            [JSDSERVER-1233] Drag and Drop in Service Desk customer portal

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010557 ] New: JAC Suggestion Workflow 3 [ 3647947 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663832 ] New: JAC Suggestion Workflow [ 3010557 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322325 ] New: Confluence Workflow - Public Facing v4 [ 2663832 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052684 ] New: JSD Suggestion Workflow - TEMP [ 2322325 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048674 ] New: JSD Suggestion Workflow [ 2052684 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279745 ] New: JSD Suggestion Workflow - TEMP [ 2048674 ]
            jonah (Inactive) made changes -
            Description Original: The drag and drop feature is really convenient when creating / editing issues in Jira. It would be great to extend this behavior onto the customer portal in service desk instead of having that standard 'attach file' button. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1233].
              {panel}

            The drag and drop feature is really convenient when creating / editing issues in Jira. It would be great to extend this behavior onto the customer portal in service desk instead of having that standard 'attach file' button.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1233 [ JSDCLOUD-1233 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 782836 ] New: JSD Suggestion Workflow [ 1279745 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Vu 🎧 made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: In Progress [ 3 ] New: Done [ 10044 ]

              llu lingbo (Inactive)
              62a9c8e5-f380-4165-9c34-78560f1885f1 Deleted Account (Inactive)
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              20 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: