Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-881

As an user, we would like Service Desk's customer portal to include the "Attach Screenshot" module

    XMLWordPrintable

Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • None
    • Customer Portal
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Current behaviour

      The existing "Attach screenshot" module from JIRA is not available in the Customer Portal view of service desk.

      Expected behaviour

      Even though there is an "Attachments" link, the "Attach screenshot" module is way faster than the process of generating the screenshot and then uploading it into the ticket.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-725 Pasting screenshots from clipboard

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-881 As an user, we would like Service Desk's customer portal to include the "Attach Screenshot" module

          • Medium - Medium priority issues
          • Closed

          Suggestion - JSDSERVER-725 Pasting screenshots from clipboard

          • Closed

          Activity

            People

              Unassigned Unassigned
              pschaff Pietro Schaff (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync