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  1. Jira Service Management Data Center
  2. JSDSERVER-881

As an user, we would like Service Desk's customer portal to include the "Attach Screenshot" module

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • None
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Current behaviour

      The existing "Attach screenshot" module from JIRA is not available in the Customer Portal view of service desk.

      Expected behaviour

      Even though there is an "Attachments" link, the "Attach screenshot" module is way faster than the process of generating the screenshot and then uploading it into the ticket.

              Unassigned Unassigned
              pschaff Pietro Schaff (Inactive)
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                Created:
                Updated:
                Resolved: