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  1. Jira Service Management Cloud
  2. JSDCLOUD-881

As an user, we would like Service Desk's customer portal to include the "Attach Screenshot" module

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Current behaviour

      The existing "Attach screenshot" module from JIRA is not available in the Customer Portal view of service desk.

      Expected behaviour

      Even though there is an "Attachments" link, the "Attach screenshot" module is way faster than the process of generating the screenshot and then uploading it into the ticket.

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        Issue Links

          duplicates

          Suggestion - JSDCLOUD-725 Pasting screenshots from clipboard

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-881 As an user, we would like Service Desk's customer portal to include the "Attach Screenshot" module

          • Medium - Medium priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-725 Pasting screenshots from clipboard

          • Closed

          Activity

            People

              Unassigned Unassigned
              pschaff Pietro Schaff (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: