• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
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      Issue Summary

      Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

      The Banner is not properly fit for different resolutions of the screen.

      Steps to Reproduce

      1. Add a banner image in the Portal Settings>Look and Feel
      2. Change browser  screen size 

      Expected Results

      Banner image should be properly visible and fit in all dimensions of the screen

      Actual Results

      The banner image is not visible properly and does not fit in all dimensions of the screen

       

       

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. issue_seen_on_smaller_screen.jpg
          700 kB
          AviGhosh
        2. No_issue_big_screen.jpg
          675 kB
          AviGhosh

            [JSDSERVER-7080] Allow configuring Customer Portal banner for Multiple Viewpoints

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            AviGhosh made changes -
            Link New: This issue relates to JSDCLOUD-6812 [ JSDCLOUD-6812 ]
            AviGhosh made changes -
            Description Original: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

             

             
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

              !No_issue_big_screen.jpg|thumbnail!

            !issue_seen_on_smaller_screen.jpg|thumbnail!

             
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            AviGhosh made changes -
            Attachment New: issue_seen_on_smaller_screen.jpg [ 397680 ]
            AviGhosh made changes -
            Attachment New: No_issue_big_screen.jpg [ 397679 ]
            AviGhosh made changes -
            Description Original: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

            !Inked2020-12-03_LI.jpg|width=355,height=200!

            !Inked2020-12-03 (1)_LI.jpg|width=360,height=202!
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

             

             
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            AviGhosh created issue -

              Unassigned Unassigned
              9dec92182c8f AviGhosh
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                Created:
                Updated:
                Resolved: