• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Issue Summary

      Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

      The Banner is not properly fit for different resolutions of the screen.

      Steps to Reproduce

      1. Add a banner image in the Portal Settings>Look and Feel
      2. Change browser  screen size 

      Expected Results

      Banner image should be properly visible and fit in all dimensions of the screen

      Actual Results

      The banner image is not visible properly and does not fit in all dimensions of the screen

       

       

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            [JSDSERVER-7080] Allow configuring Customer Portal banner for Multiple Viewpoints

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Atlassian Update – 18 January 2022

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Data Center & Server

            Charlie Marriott added a comment - Atlassian Update – 18 January 2022 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Data Center & Server
            AviGhosh made changes -
            Link New: This issue relates to JSDCLOUD-6812 [ JSDCLOUD-6812 ]
            AviGhosh made changes -
            Description Original: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

             

             
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

              !No_issue_big_screen.jpg|thumbnail!

            !issue_seen_on_smaller_screen.jpg|thumbnail!

             
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            AviGhosh made changes -
            Attachment New: issue_seen_on_smaller_screen.jpg [ 397680 ]
            AviGhosh made changes -
            Attachment New: No_issue_big_screen.jpg [ 397679 ]
            AviGhosh made changes -
            Description Original: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

            !Inked2020-12-03_LI.jpg|width=355,height=200!

            !Inked2020-12-03 (1)_LI.jpg|width=360,height=202!
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            Banner images even if it is of 1680x360 pixels.do not fit well on a screen with a different size.

            The Banner is not properly fit for different resolutions of the screen.
            h3. Steps to Reproduce
             # Add a banner image in the Portal Settings>Look and Feel
             # Change browser  screen size 

            h3. Expected Results

            Banner image should be properly visible and fit in all dimensions of the screen
            h3. Actual Results

            The banner image is not visible properly and does not fit in all dimensions of the screen

             

             
            h3. Workaround

            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            AviGhosh created issue -

              Unassigned Unassigned
              9dec92182c8f AviGhosh
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: