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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-7026

As a customer, I want to use the Customer Portal on a native mobile app

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      As a customer, I want to:

      • Track the progress of my requests
      • Create new requests
      • Comment on my requests
      • Upload a file or photo
      • Search and read knowledge base articles

      Customers are any users who are submitting requests to a service desk project. These can be internal users, external customers or external clients or partners.

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              Unassigned Unassigned
              cmarriott Charlie Marriott
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