• Type: Bug
• Resolution: Fixed
• Priority: High
• Fix Version/s: None
• Affects Version/s: None
• Component/s: None
• Labels:

  None

1. 

   servicedesk1.png

   3 kB

   15/Oct/2013 10:40 AM

[JSDSERVER-67] 'Edit Form' doesn't work when using Russian language

Owen made changes - 27/Mar/2019 5:46 AM

Workflow	Original: JSD Bug Workflow v5 - TEMP [ 2304639 ]	New: JAC Bug Workflow v3 [ 3125066 ]
Status	Original: Done [ 10044 ]	New: Closed [ 6 ]

Katherine Yabut made changes - 06/Jun/2017 3:16 AM

Workflow

Original: JSD Bug Workflow v5 [ 2058517 ]

New: JSD Bug Workflow v5 - TEMP [ 2304639 ]

Katherine Yabut made changes - 31/May/2017 12:38 AM

Workflow

Original: JSD Bug Workflow v5 - TEMP [ 2055855 ]

New: JSD Bug Workflow v5 [ 2058517 ]

Katherine Yabut made changes - 31/May/2017 12:35 AM

Workflow

Original: JSD Bug Workflow v5 [ 1955314 ]

New: JSD Bug Workflow v5 - TEMP [ 2055855 ]

Katherine Yabut made changes - 03/Apr/2017 5:18 AM

Workflow

Original: JSD Bug Workflow v4 [ 1614960 ]

New: JSD Bug Workflow v5 [ 1955314 ]

jonah (Inactive) made changes - 02/Apr/2017 11:38 AM

Description

Original: h3. Summary of Bug In the customer portal of Service Desk, if the issue type as well as the description is in Russian, the 'Edit Form' link will keep loading indefinitely h3. Steps to Reproduce # Create an Issue Type in Russian # At the 'Customer Portal' portion of the Service Desk, create a new request type with the Russian issue type, and also use Russian text for the description !servicedesk1.png|thumbnail! # Click on the 'Edit Form' link h3. Additional Info * This seems to affect special characters. In addition to Russian, this was also reproducible when tested with Japanese * On the other hand, testing with Italian did not reproduce the behaviour

New: {panel:bgColor=#e7f4fa}   *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-67].   {panel} h3. Summary of Bug In the customer portal of Service Desk, if the issue type as well as the description is in Russian, the 'Edit Form' link will keep loading indefinitely h3. Steps to Reproduce # Create an Issue Type in Russian # At the 'Customer Portal' portion of the Service Desk, create a new request type with the Russian issue type, and also use Russian text for the description !servicedesk1.png|thumbnail! # Click on the 'Edit Form' link h3. Additional Info * This seems to affect special characters. In addition to Russian, this was also reproducible when tested with Japanese * On the other hand, testing with Italian did not reproduce the behaviour

jonah (Inactive) made changes - 02/Apr/2017 11:38 AM

Link

New: This issue relates to JSDCLOUD-67 [ JSDCLOUD-67 ]

Katherine Yabut made changes - 19/Oct/2016 6:49 AM

Workflow

Original: JSD Bug Workflow v2 [ 1602295 ]

New: JSD Bug Workflow v4 [ 1614960 ]

Owen made changes - 22/Sep/2016 3:23 AM

Workflow

Original: JSD Bug Workflow [ 1398349 ]

New: JSD Bug Workflow v2 [ 1602295 ]

Owen Sanico [Administrative Account] made changes - 23/May/2016 6:50 AM

Workflow

Original: TTT: Simple Issue Tracking Workflow [ 561690 ]

New: JSD Bug Workflow [ 1398349 ]

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