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  1. Jira Service Management Data Center
  2. JSDSERVER-6692

Jira Service Desk queues do not display dates properly when using the MM/dd/yyyy format

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.8.0
    • 4.6.0, 4.6.1
    • Queues

      Issue Summary

      If Jira is configured to display dates using the MM/dd/yyyy, when accessing Service Desk queues, Jira will split the date in two lines

      Steps to Reproduce

      1. Go to Jira Administration > System > Look and feel and configure Jira to display dates in MM/dd/yyyy
      2. Access a Service Desk queue

      Expected Results

      Jira will display the whole date at the same line

      Actual Results

      Jira will split the date in two lines, with the year having one of its digits on a different line:

      Workaround

      N/A

        1. Screen Shot 2020-01-09 at 6.03.00 pm.png
          207 kB
          Aidan Goldthorpe

            [JSDSERVER-6692] Jira Service Desk queues do not display dates properly when using the MM/dd/yyyy format

            Aidan Goldthorpe made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Aidan Goldthorpe made changes -
            Assignee New: Divyanshi [ dvashist ]

            Rick van Twillert (TMC) added a comment -

            This issue is in the release notes of and has fix version set to JSD 4.8.0, but is still in status waiting for release. I also believe this issue is duplicated by JSDSERVER-6769

            Rick van Twillert (TMC) added a comment - This issue is in the release notes of and has fix version set to JSD 4.8.0, but is still in status waiting for release. I also believe this issue is duplicated by  JSDSERVER-6769
            Sven Laanela (Inactive) made changes -
            Fix Version/s New: 4.8.0 [ 91294 ]
            Fix Version/s Original: 4.7.2 [ 91490 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 8
            SET Analytics Bot made changes -
            UIS Original: 6 New: 1

            Daniel Plaschy added a comment -

            This issue also affects us with date format dd MMMM yyyy or dd MMM yyyy

            Daniel Plaschy added a comment - This issue also affects us with date format dd MMMM yyyy or dd MMM yyyy
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            UIS Original: 5 New: 6
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 3

              dvashist Divyanshi
              rrosa@atlassian.com Rodrigo Rosa
              Affected customers:
              9 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: