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  1. Jira Service Management Data Center
  2. JSDSERVER-6692

Jira Service Desk queues do not display dates properly when using the MM/dd/yyyy format

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.8.0
    • 4.6.0, 4.6.1
    • Queues

      Issue Summary

      If Jira is configured to display dates using the MM/dd/yyyy, when accessing Service Desk queues, Jira will split the date in two lines

      Steps to Reproduce

      1. Go to Jira Administration > System > Look and feel and configure Jira to display dates in MM/dd/yyyy
      2. Access a Service Desk queue

      Expected Results

      Jira will display the whole date at the same line

      Actual Results

      Jira will split the date in two lines, with the year having one of its digits on a different line:

      Workaround

      N/A

        1. Screen Shot 2020-01-09 at 6.03.00 pm.png
          Screen Shot 2020-01-09 at 6.03.00 pm.png
          207 kB

          Form Name

            [JSDSERVER-6692] Jira Service Desk queues do not display dates properly when using the MM/dd/yyyy format

            Rick van Twillert (TMC) added a comment -

            This issue is in the release notes of and has fix version set to JSD 4.8.0, but is still in status waiting for release. I also believe this issue is duplicated by JSDSERVER-6769

            Rick van Twillert (TMC) added a comment - This issue is in the release notes of and has fix version set to JSD 4.8.0, but is still in status waiting for release. I also believe this issue is duplicated by  JSDSERVER-6769

            Daniel Plaschy added a comment -

            This issue also affects us with date format dd MMMM yyyy or dd MMM yyyy

            Daniel Plaschy added a comment - This issue also affects us with date format dd MMMM yyyy or dd MMM yyyy

            David Yu added a comment -

            I had support file some other issues related to the new Queue design, maybe they are related?
            JSDSERVER-6719, JSDSERVER-6726

            David Yu added a comment - I had support file some other issues related to the new Queue design, maybe they are related? JSDSERVER-6719 , JSDSERVER-6726

            Todd Thomas added a comment -

            Our team noticed this right after upgrading to 4.6.1. We like the new, sortable queues, but we also need issues to take up one line instead of the two they take up now due to this bug.

            Todd Thomas added a comment - Our team noticed this right after upgrading to 4.6.1. We like the new, sortable queues, but we also need issues to take up one line instead of the two they take up now due to this bug.

              dvashist Divyanshi
              rrosa@atlassian.com Rodrigo Rosa
              Affected customers:
              9 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: