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  1. Jira Service Management Data Center
  2. JSDSERVER-6719

Improve column width in new queue design to improve readability

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Queues
    • 27
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Issue Summary

      The new queue design spaces the columns and not the values themselves – this can lead to truncated data in certain columns and too much space in other columns (status, key, etc) which causes some readability challenges.

      Steps to Reproduce

      1. Upgrade to Jira 8.6.1
      2. Navigate to a Service Desk queue.

       

      Expected Results

      The queue will adjust the columns to fit the data or have more realistic spacing for certain columns.

      Actual Results

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            [JSDSERVER-6719] Improve column width in new queue design to improve readability

            Martin Hybský added a comment -

            need to be able to adjust column widths in queues!

            Martin Hybský added a comment - need to be able to adjust column widths in queues!

            Carrie Drake added a comment -

            Bumping this.

            Carrie Drake added a comment - Bumping this.

            Brett Reimer added a comment -

            Yes, please make this change as soon as possible. It's really difficult to browse through queues with the horrible looking fixed width columns. It wouldn't be as bad if the fixed width were wider, so the wrap wasn't so drastic.

            Brett Reimer added a comment - Yes, please make this change as soon as possible. It's really difficult to browse through queues with the horrible looking fixed width columns. It wouldn't be as bad if the fixed width were wider, so the wrap wasn't so drastic.

            Michael Lawrence added a comment -

            because basic functionality is not new or hip 
            #Teamz #Jiraz #JazzHandz

            Michael Lawrence added a comment - because basic functionality is not new or hip  #Teamz #Jiraz #JazzHandz

            Anja Bresemann added a comment -

            How is it 2024 and we are not able to manually adjust column width?

            Anja Bresemann added a comment - How is it 2024 and we are not able to manually adjust column width?

            Erik Groot added a comment -

            Yes we need this feature to make the queues more visible and have a better overview of the tickets!

            Erik Groot added a comment - Yes we need this feature to make the queues more visible and have a better overview of the tickets!

            Michael Bray added a comment -

            need to be able to adjust column widths in queues!

            Michael Bray added a comment - need to be able to adjust column widths in queues!

            Richard Cross added a comment -

            Can we also be allowed to adjust the width of the queue menu itself?  It's not always practical to name queues in <= 20 characters.

            Richard Cross added a comment - Can we also be allowed to adjust the width of the queue menu itself?  It's not always practical to name queues in <= 20 characters.

            Robert Ś added a comment - - edited

            U can use this in announcement banner

            <style type="text/css">

            ._1CSLDaLXmS

            { width: auto !important; }

            .PeXo9De7mt

            { width: auto !important; }

            ._2es22qCfhV

            { width: auto !important; }

            style>

            Robert Ś added a comment - - edited U can use this in announcement banner <style type="text/css"> ._1CSLDaLXmS { width: auto !important; } .PeXo9De7mt { width: auto !important; } ._2es22qCfhV { width: auto !important; } style>

            Magnus Andersson added a comment - - edited

            We have a related issue with the Created and Updated columns. They are set to 70px at the moment, and that causes a column wrap.

            I can't attach images to this issue, so I uploaded it here:
            https://imgur.com/C2VBTk0

            Magnus Andersson added a comment - - edited We have a related issue with the Created and Updated columns. They are set to 70px at the moment, and that causes a column wrap. I can't attach images to this issue, so I uploaded it here: https://imgur.com/C2VBTk0

              Unassigned Unassigned
              cterry@atlassian.com Chris Terry
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                Created:
                Updated: