Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-6719

Improve column width in new queue design to improve readability

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Queues
    • 18
    • 4
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Issue Summary

      The new queue design spaces the columns and not the values themselves – this can lead to truncated data in certain columns and too much space in other columns (status, key, etc) which causes some readability challenges.

      Steps to Reproduce

      1. Upgrade to Jira 8.6.1
      2. Navigate to a Service Desk queue.

       

      Expected Results

      The queue will adjust the columns to fit the data or have more realistic spacing for certain columns.

      Actual Results

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2020-01-21-17-58-45-049.png
          image-2020-01-21-17-58-45-049.png
          222 kB
        2. image-2020-01-21-18-01-42-812.png
          image-2020-01-21-18-01-42-812.png
          222 kB

          Form Name

            [JSDSERVER-6719] Improve column width in new queue design to improve readability

            SET Analytics Bot made changes -
            Support reference count New: 4
            SET Analytics Bot made changes -
            UIS Original: 27 New: 18
            SET Analytics Bot made changes -
            UIS Original: 26 New: 27
            SET Analytics Bot made changes -
            UIS Original: 27 New: 26
            SET Analytics Bot made changes -
            UIS Original: 18 New: 27
            SET Analytics Bot made changes -
            UIS Original: 9 New: 18
            SET Analytics Bot made changes -
            UIS Original: 18 New: 9
            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976873 ]
            SET Analytics Bot made changes -
            UIS Original: 9 New: 18

              Unassigned Unassigned
              cterry@atlassian.com Chris Terry
              Votes:
              138 Vote for this issue
              Watchers:
              45 Start watching this issue

                Created:
                Updated: