Details
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Bug
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Resolution: Fixed
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Low
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3.16.2, 4.1.0
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1
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Severity 3 - Minor
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0
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Description
Issue Summary
Exporting issues with SLA columns on issue list doesn't export SLA icons. This affects exports to printable and Excel.
Steps to Reproduce
- Go to Jira issue list
- Include columns that represents SLA metrics
- Click Export > Printable
- Printable export appears
Expected Results
SLA icons are exported, as they were before JSDSERVER-6118 had been introduced (screenshot from Service Desk 3.11.1):
Actual Results
SLA icons are not exported (although the values are there:
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Attachments
Issue Links
- is related to
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JSDSERVER-6118 The SLA information is not included in the Excel and HTML export
- Closed
- relates to
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JSDSERVER-6278 HTML export is not showing the SLA values correctly
- Closed
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JSDS-4656 Loading...
- is cloned by
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JSDS-4628 Loading...