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  1. Jira Service Management Data Center
  2. JSDSERVER-6358

Exporting issues with SLA columns on issue list doesn't export SLA icons

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.4.0
    • 3.16.2, 4.1.0
    • Issue View, SLA

      Issue Summary

      Exporting issues with SLA columns on issue list doesn't export SLA icons. This affects exports to printable and Excel.

      Steps to Reproduce

      1. Go to Jira issue list
      2. Include columns that represents SLA metrics
      3. Click Export > Printable
      4. Printable export appears

      Expected Results

      SLA icons are exported, as they were before JSDSERVER-6118 had been introduced (screenshot from Service Desk 3.11.1):

      Actual Results

      SLA icons are not exported (although the values are there:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            [JSDSERVER-6358] Exporting issues with SLA columns on issue list doesn't export SLA icons

            Aliaksei Melnikau (Inactive) made changes -
            UIS New: 0
            moofoo (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Kunal Kanojia made changes -
            Assignee New: Kunal Kanojia [ kkanojia ]
            Kunal Kanojia made changes -
            Fix Version/s New: 4.4.0 [ 87496 ]
            Kunal Kanojia made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Kunal Kanojia made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            Lachlan G (Inactive) made changes -
            Remote Link New: This issue links to "JSDS-4628 (Bulldog)" [ 439937 ]
            Kunal Kanojia made changes -
            Remote Link Original: This issue links to "JSDS-4619 (Bulldog)" [ 436830 ]
            Markus Reil (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: Short Term Backlog [ 12074 ]
            Markus Reil (Inactive) made changes -
            Link New: This issue relates to JSDSERVER-6278 [ JSDSERVER-6278 ]

              kkanojia Kunal Kanojia
              mfilipan Marko Filipan
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: