[JSDSERVER-630] SSO integration with Jira Service Desk

Type: Suggestion
Resolution: Fixed
Fix Version/s: 3.3.0
Component/s: API and Integrations
Labels:
- affects-server
- pse-request

UIS:
115
Support reference count:
43
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Currently it is not possible to integrate sso with JIRA Service Desk, it would be better if can provide this functionality so that customer does not need to sign in to the customer service portal in order to raise a request.

is blocked by

JSDSERVER-1244 Create a Crowd SSO authenticator that will allow Customers to be authenticated from the local directory

Gathering Interest

relates to

JSDCLOUD-630 SSO integration with JIRA Service Management

Closed

JRASERVER-65521 Add possibility to disable public access to JIRA

Under Consideration

PS-44440 You do not have permission to view this issue

PS-46814 You do not have permission to view this issue

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SET Analytics Bot made changes - 27/Oct/2020 12:46 AM

UIS

Original: 96

New: 115

Charlie Marriott made changes - 26/Oct/2020 11:35 PM

Summary

Original: SSO integration with JIRA Service Desk

New: SSO integration with Jira Service Desk

Charlie Marriott made changes - 26/Oct/2020 11:34 PM

Fix Version/s		New: 3.3.0 [ 61746 ]
Resolution		New: Fixed [ 1 ]
Status	Original: Gathering Interest [ 11772 ]	New: Closed [ 6 ]

SET Analytics Bot made changes - 21/Oct/2020 12:34 AM

UIS

Original: 115

New: 96

SET Analytics Bot made changes - 14/Oct/2020 12:46 AM

UIS

Original: 96

New: 115

SET Analytics Bot made changes - 11/Oct/2020 12:42 AM

UIS

Original: 115

New: 96

SET Analytics Bot made changes - 06/Oct/2020 12:51 AM

UIS

Original: 134

New: 115

SET Analytics Bot made changes - 01/Oct/2020 12:43 AM

UIS

Original: 153

New: 134

SET Analytics Bot made changes - 29/Sep/2020 12:46 AM

UIS

Original: 152

New: 153

SET Analytics Bot made changes - 26/Sep/2020 12:31 AM

UIS

Original: 133

New: 152

Assignee:: Unassigned

Reporter:: Daryl Chuah (Inactive)

Votes:: 198 Vote for this issue

Watchers:: 131 Start watching this issue

Created:: 04/Jul/2014 2:30 PM

Updated:: 27/Oct/2020 12:46 AM

Resolved:: 26/Oct/2020 11:34 PM

Jira Service Management Data Center

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