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  1. Jira Service Management Data Center
  2. JSDSERVER-607

Show queue filters to Agents in read-only mode

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    • Suggestion
    • Resolution: Low Engagement
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be handy to enable Agents to see what is the exact JQL query for the queue they're working on. Even if they cannot edit it, it would provide additional information e.g. when queue titles aren't clear enough.

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          is related to

          Suggestion - JSDSERVER-2189 As an Agent, I want to be able to change the columns of the queues I work on

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-607 Show queue filters to Agents in read-only mode

          • Closed

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              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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                Updated:
                Resolved:

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