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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be handy to enable Agents to see what is the exact JQL query for the queue they're working on. Even if they cannot edit it, it would provide additional information e.g. when queue titles aren't clear enough.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • 0
              • 1
              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

                It would be handy to enable Agents to see what is the exact JQL query for the queue they're working on. Even if they cannot edit it, it would provide additional information e.g. when queue titles aren't clear enough.

                        Unassigned Unassigned
                        dwierzbicka Dobroslawa Wierzbicka (Inactive)
                        Votes:
                        4 Vote for this issue
                        Watchers:
                        5 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            dwierzbicka Dobroslawa Wierzbicka (Inactive)
                            Votes:
                            4 Vote for this issue
                            Watchers:
                            5 Start watching this issue

                              Created:
                              Updated:
                              Resolved: