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  1. Jira Service Management Cloud
  2. JSDCLOUD-607

Show queue filters to Agents in read-only mode

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be handy to enable Agents to see what is the exact JQL query for the queue they're working on. Even if they cannot edit it, it would provide additional information e.g. when queue titles aren't clear enough.

            Unassigned Unassigned
            dwierzbicka Dobroslawa Wierzbicka (Inactive)
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