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  1. Jira Service Management Cloud
  2. JSDCLOUD-2189

As an Agent, I want to be able to change the columns of the queues I work on

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The Service Desk queues are based on the results of a filter query.
      The columns displayed in the queues can only be adjusted by admins, and any changes applied carry over for all users.
      As an Agent, I would like to be able to customize the columns that are displayed, without this impacting other Agents working on the same queues (Like the JIRA Issue Navigator).

              rcrossman@atlassian.com Rachel Crossman
              mnassette MJ (Inactive)
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