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Suggestion
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Resolution: Unresolved
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1
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4
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
The Service Desk queues are based on the results of a filter query.
The columns displayed in the queues can only be adjusted by admins, and any changes applied carry over for all users.
As an Agent, I would like to be able to customize the columns that are displayed, without this impacting other Agents working on the same queues (Like the JIRA Issue Navigator).
- is duplicated by
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JSDCLOUD-607 Show queue filters to Agents in read-only mode
- Closed
- is related to
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JSDSERVER-2189 As an Agent, I want to be able to change the columns of the queues I work on
- Gathering Interest
- relates to
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JSDCLOUD-357 Allow Customers to Sort Current Requests
- Closed
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JSDCLOUD-607 Show queue filters to Agents in read-only mode
- Closed