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  1. Jira Service Management Cloud
  2. JSDCLOUD-607

Show queue filters to Agents in read-only mode

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be handy to enable Agents to see what is the exact JQL query for the queue they're working on. Even if they cannot edit it, it would provide additional information e.g. when queue titles aren't clear enough.

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          duplicates

          Suggestion - JSDCLOUD-2189 As an Agent, I want to be able to change the columns of the queues I work on

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-607 Show queue filters to Agents in read-only mode

          • Closed

          Suggestion - JSDCLOUD-2189 As an Agent, I want to be able to change the columns of the queues I work on

          • Gathering Interest

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              Unassigned Unassigned
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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