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  1. Jira Service Management Data Center
  2. JSDSERVER-5941

Approval Reminder Notification

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    • 35
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition:

      At the moment, there is no notification that can be configured that could remind those that are selected to be an Approver of a request. If an approver forgets to approve a request then the system doesn't prompt/ remind them about it. In addition, Automation does not have a selection to send an email or alert the approver.

      Suggested Solution:

      For Jira Service Management to have a feature to remind the approvers if they did not act in a given timeframe. It could be a standalone feature or supported through the use of automation.

          Form Name

            [JSDSERVER-5941] Approval Reminder Notification

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              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
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                Created:
                Updated: