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  1. Jira Service Management Data Center
  2. JSDSERVER-592

Knowledge base links should be per issue type

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    • Suggestion
    • Resolution: Duplicate
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    • Knowledge Base
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently each service desk portal can be linked to a single confluence space but it would make more sense to:

      • link only to confluence and use labels
      • link each request type to a different confluence space.

      Now, if you have multiple confluence spaces is impossible to use them because you can link only to one of them.

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              Unassigned Unassigned
              73f0b2e75f82 Sorin Sbarnea (Citrix)
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