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  1. Jira Service Management Cloud
  2. JSDCLOUD-592

Knowledge base links should be per issue type

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently each service desk portal can be linked to a single confluence space but it would make more sense to:

      • link only to confluence and use labels
      • link each request type to a different confluence space.

      Now, if you have multiple confluence spaces is impossible to use them because you can link only to one of them.

              Unassigned Unassigned
              73f0b2e75f82 Sorin Sbarnea (Citrix)
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