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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-170

As an administrator I want to be able to link to multiple Confluence Spaces



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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.


      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian status update as of 31st May 2018

      Thank you for your feedback

      We appreciate your time in taking the survey. The survey is now closed. We will be getting in touch with some of you shall there be any progress on this feature request.

      Jira Service Desk team

      Atlassian status update as of 24th May 2018

      Help us improve Jira Service Desk and Confluence linking in 3-minutes

      Thank you for your votes and comments on this suggestion. We want the good, bad and ugly about your experience with Confluence linking. It will take 3-minutes of your time to complete our short survey and your answers will help us better meet your needs.

      Take the survey

      Thanks for being part of the journey.

      Jira Service Desk team

      Problem Definition

      Sometimes there may be existing Confluence Spaces that already contain Knowledge Base data. Having the ability to link a single Jira Service Management project to these spaces would be better, since that would require less Space and Page re-arranging. Not changing the pre-existing Knowledge Base environment would be less troubling for Customers as well.

      Suggested Solution

      Have Jira Service Management be able to connect to multiple Confluence Spaces.

      Use cases
      • related knowledge is scattered among multiple Spaces;
      • a subset of knowledge needs to be shared among more Service Desks, but other topics are covered in specific Spaces.


        Issue Links



              cmarriott Charlie Marriott
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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