[JSDSERVER-5545] Unable to create IT Service Desk project in default Czech, Russian, Slovak, Polish, French

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 3.9.6, 3.10.4, 3.11.4, 3.13.0
Affects Version/s: 3.9.0, 3.10.0, 3.11.0, 3.11.2
Component/s: Project - Create, Delete, Change Type
Labels:

Fixed in Long Term Support Release/s:

Download 3.9
Symptom Severity:
Severity 2 - Major
UIS:
29
Bug Fix Policy:
View Atlassian Server bug fix policy

Summary

It is not possible to create an IT Service Desk project if the default language is set to Czech, Russian, Slova, Polish or French.

Affected version
Service Desk 3.9 (Server) & 3.10.0

Steps to Reproduce

Set the default language to any of the languages mentioned.
Create an IT Service Desk project

Expected Results

IT Service Desk project created

Actual Results

IT Service Desk project not created

The following error is thrown:

2017-12-05 09:09:52,553 http-nio-8080-exec-5 ERROR mcelveen 549x188x1 1lpdenn 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-project-template-handler threw an exception while handling a notification about a project being created
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
	at java.util.ArrayList.rangeCheck(ArrayList.java:653)
	at java.util.ArrayList.get(ArrayList.java:429)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createTimeToApproveNormalChangeGoals$20(SLAGettingStartedServiceImpl.java:559)
	at io.atlassian.fugue.Option$Some.forEach(Option.java:468)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createTimeToApproveNormalChangeGoals(SLAGettingStartedServiceImpl.java:540)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createTimeToApproveNormalChangeMetricForEmptyProject$18(SLAGettingStartedServiceImpl.java:529)
	at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
	at io.atlassian.fugue.Either.flatMap(Either.java:231)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createTimeToApproveNormalChangeMetricForEmptyProject(SLAGettingStartedServiceImpl.java:529)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$null$5(SLAGettingStartedServiceImpl.java:249)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.conditionallyCreateTimeMetric(SLAGettingStartedServiceImpl.java:211)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createSLAConfigurationForEmptyProject$6(SLAGettingStartedServiceImpl.java:247)
	at com.atlassian.pocketknife.step.EitherStep4.lambda$null$0(EitherStep4.java:29)
	at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
	at io.atlassian.fugue.Either.flatMap(Either.java:231)
	at com.atlassian.pocketknife.step.EitherStep4.lambda$null$1(EitherStep4.java:29)
	at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
	at io.atlassian.fugue.Either.flatMap(Either.java:231)
	at com.atlassian.pocketknife.step.EitherStep4.lambda$null$2(EitherStep4.java:28)
	at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
	at io.atlassian.fugue.Either.flatMap(Either.java:231)
	at com.atlassian.pocketknife.step.EitherStep4.lambda$then$3(EitherStep4.java:27)
	at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
	at io.atlassian.fugue.Either.flatMap(Either.java:231)
	at com.atlassian.pocketknife.step.EitherStep4.then(EitherStep4.java:26)
	at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createSLAConfigurationForEmptyProject(SLAGettingStartedServiceImpl.java:245)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.com$atlassian$servicedesk$internal$feature$gettingstarted$GettingStartedService$$createSLAConfigurationForEmptyProject(GettingStartedService.scala:370)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:166)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:163)
	at scalaz.$bslash$div.flatMap(Either.scala:134)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:163)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:160)
	at scalaz.$bslash$div.flatMap(Either.scala:134)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:160)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:157)
	at scalaz.$bslash$div.flatMap(Either.scala:134)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(GettingStartedService.scala:157)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(GettingStartedService.scala:154)
	at scalaz.$bslash$div.flatMap(Either.scala:134)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3.apply(GettingStartedService.scala:154)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3.apply(GettingStartedService.scala:151)
	at scalaz.$bslash$div.flatMap(Either.scala:134)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:151)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:146)
	at scalaz.$bslash$div.flatMap(Either.scala:134)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:146)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:143)
	at scalaz.$bslash$div.flatMap(Either.scala:134)
	at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.createServiceDeskForEmptyProject(GettingStartedService.scala:143)
	at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.callGettingStartedServiceToCreateServiceDesk(ServiceDeskProjectConfigurator.java:70)
	at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.lambda$configure$0(ServiceDeskProjectConfigurator.java:55)
	at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
	at io.atlassian.fugue.Either.flatMap(Either.java:231)
	at com.atlassian.pocketknife.step.EitherStep1.then(EitherStep1.java:18)
	at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.configure(ServiceDeskProjectConfigurator.java:54)
	at com.atlassian.servicedesk.internal.project.template.hook.ItilV2ServiceDeskAddProjectHook.configure(ItilV2ServiceDeskAddProjectHook.java:17)
	at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.applyProjectTemplate(ApplyProjectTemplateHandler.java:65)
	at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.onProjectCreated(ApplyProjectTemplateHandler.java:53)
	at com.atlassian.jira.project.ProjectCreateRegistrarImpl.notifyAllHandlers(ProjectCreateRegistrarImpl.java:35)
	at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(DefaultProjectService.java:394)
	at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(DefaultProjectService.java:379)
	at com.atlassian.jira.bc.project.DefaultProjectService.createProject(DefaultProjectService.java:349)
	... 3 filtered
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
	at com.sun.proxy.$Proxy278.createProject(Unknown Source)
	... 3 filtered
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
	at com.sun.proxy.$Proxy278.createProject(Unknown Source)
	at com.atlassian.jira.projecttemplates.service.ProjectTemplateServiceImpl.applyProjectTemplate(ProjectTemplateServiceImpl.java:173)
	at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:170)
	... 3 filtered
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
	... 12 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
	... 1 filtered
	at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
	... 32 filtered
	at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56)
	... 13 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 53 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
	... 1 filtered
	at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
	... 16 filtered
	at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
	... 19 filtered
	at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
	... 5 filtered
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137)
	at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90)
	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130)
	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121)
	... 4 filtered
	at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
	... 8 filtered
	at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
	... 4 filtered
	at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
	... 26 filtered
	at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
	... 23 filtered
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
	at java.lang.Thread.run(Thread.java:745)

With MySQL, the following error is shown:

2018-01-30 23:02:42,284 http-nio-8080-exec-18 ERROR docmind 1382x904x1 1mj3gh7 41.242.88.32 /rest/project-templates/1.0/templates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-project-template-handler threw an exception while handling a notification about a project being created
com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:Status][sequence,23][statuscategory,2][name,Approbation par gestionnaire de modification/évaluation par les pairs][iconurl,/images/icons/status_generic.gif][description,This was auto-generated by JIRA Service Desk during workflow import][id,10016] (SQL Exception while executing the following:INSERT INTO issuestatus (ID, SEQUENCE, pname, DESCRIPTION, ICONURL, STATUSCATEGORY) VALUES (?, ?, ?, ?, ?, ?) (Data truncation: Data too long for column 'pname' at row 1))

Workaround
Change the default language to English (US), create the IT Service Desk project then change the default language back to the language of interest.

Note
Having JIRA using English Language with with the Change Type Normal removed from the Change Type Custom field, also produces the above issue.

- - Sort By Name
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  - List

CzechErrorITProject.txt
24 kB
02/May/2018 10:43 AM
SlovakErrorITProject.txt
24 kB
02/May/2018 10:43 AM
RussianErrorITProject.txt
24 kB
02/May/2018 10:30 AM

is duplicated by

JRASERVER-66847 Can't create Service Desk project (template: IT Service Desk) when using Hungary

Closed

JSMDC-1772 You do not have permission to view this issue

relates to

JSDSERVER-4170 Unable to create IT Service Desk project if the default language is set to Russian or German (Switzerland)

Closed

JSDSERVER-5645 Unable to create IT Service Desk project when system language is set to French, Polish, Hungarian

Closed

is related to: SSE-384 You do not have permission to view this issue

mentioned in: Page Loading...

(1 mentioned in)

Form Name

Tripura (Inactive) made changes - 04/Jul/2023 11:24 AM

Remote Link

Original: This issue links to "JSDS-1772 (JIRA Server)" [ 355783 ]

New: This issue links to "JSMDC-1772 (JIRA Server (Bulldog))" [ 355783 ]

set-jac-bot made changes - 22/May/2020 8:11 AM

Fixed in Enterprise Release/s

New: [Download 3.9|https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html]

Owen made changes - 27/Mar/2019 5:47 AM

Workflow	Original: JSD Bug Workflow v5 - TEMP [ 2487543 ]	New: JAC Bug Workflow v3 [ 3126540 ]
Status	Original: Done [ 10044 ]	New: Closed [ 6 ]

Owen made changes - 24/Oct/2018 5:07 AM

Symptom Severity

Original: Major [ 14431 ]

New: Severity 2 - Major [ 15831 ]

Sherif Abdelfattah (Inactive) made changes - 11/Sep/2018 10:12 AM

Description

Original: *Summary*

It is not possible to create an IT Service Desk project if the default language is set to Czech, Russian, Slova, Polish or French.

*Affected version*
Service Desk 3.9 (Server) & 3.10.0

*Steps to Reproduce*
* Set the default language to any of the languages mentioned.
* Create an IT Service Desk project

*Expected Results*
* IT Service Desk project created

*Actual Results*
* IT Service Desk project not created

The following error is thrown:
{code:java}
2017-12-05 09:09:52,553 http-nio-8080-exec-5 ERROR mcelveen 549x188x1 1lpdenn 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-project-template-handler threw an exception while handling a notification about a project being created
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.rangeCheck(ArrayList.java:653)
at java.util.ArrayList.get(ArrayList.java:429)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createTimeToApproveNormalChangeGoals$20(SLAGettingStartedServiceImpl.java:559)
at io.atlassian.fugue.Option$Some.forEach(Option.java:468)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createTimeToApproveNormalChangeGoals(SLAGettingStartedServiceImpl.java:540)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createTimeToApproveNormalChangeMetricForEmptyProject$18(SLAGettingStartedServiceImpl.java:529)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createTimeToApproveNormalChangeMetricForEmptyProject(SLAGettingStartedServiceImpl.java:529)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$null$5(SLAGettingStartedServiceImpl.java:249)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.conditionallyCreateTimeMetric(SLAGettingStartedServiceImpl.java:211)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createSLAConfigurationForEmptyProject$6(SLAGettingStartedServiceImpl.java:247)
at com.atlassian.pocketknife.step.EitherStep4.lambda$null$0(EitherStep4.java:29)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.lambda$null$1(EitherStep4.java:29)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.lambda$null$2(EitherStep4.java:28)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.lambda$then$3(EitherStep4.java:27)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.then(EitherStep4.java:26)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createSLAConfigurationForEmptyProject(SLAGettingStartedServiceImpl.java:245)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.com$atlassian$servicedesk$internal$feature$gettingstarted$GettingStartedService$$createSLAConfigurationForEmptyProject(GettingStartedService.scala:370)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:166)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:163)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:163)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:160)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:160)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:157)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(GettingStartedService.scala:157)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(GettingStartedService.scala:154)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3.apply(GettingStartedService.scala:154)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3.apply(GettingStartedService.scala:151)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:151)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:146)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:146)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:143)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.createServiceDeskForEmptyProject(GettingStartedService.scala:143)
at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.callGettingStartedServiceToCreateServiceDesk(ServiceDeskProjectConfigurator.java:70)
at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.lambda$configure$0(ServiceDeskProjectConfigurator.java:55)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep1.then(EitherStep1.java:18)
at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.configure(ServiceDeskProjectConfigurator.java:54)
at com.atlassian.servicedesk.internal.project.template.hook.ItilV2ServiceDeskAddProjectHook.configure(ItilV2ServiceDeskAddProjectHook.java:17)
at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.applyProjectTemplate(ApplyProjectTemplateHandler.java:65)
at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.onProjectCreated(ApplyProjectTemplateHandler.java:53)
at com.atlassian.jira.project.ProjectCreateRegistrarImpl.notifyAllHandlers(ProjectCreateRegistrarImpl.java:35)
at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(DefaultProjectService.java:394)
at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(DefaultProjectService.java:379)
at com.atlassian.jira.bc.project.DefaultProjectService.createProject(DefaultProjectService.java:349)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy278.createProject(Unknown Source)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
at com.sun.proxy.$Proxy278.createProject(Unknown Source)
at com.atlassian.jira.projecttemplates.service.ProjectTemplateServiceImpl.applyProjectTemplate(ProjectTemplateServiceImpl.java:173)
at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:170)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
... 12 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56)
... 13 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 53 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 23 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
{code}

- With MySQL, the following error is shown:
{code:borderStyle=solid}
2018-01-30 23:02:42,284 http-nio-8080-exec-18 ERROR docmind 1382x904x1 1mj3gh7 41.242.88.32 /rest/project-templates/1.0/templates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-project-template-handler threw an exception while handling a notification about a project being created
com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:Status][sequence,23][statuscategory,2][name,Approbation par gestionnaire de modification/évaluation par les pairs][iconurl,/images/icons/status_generic.gif][description,This was auto-generated by JIRA Service Desk during workflow import][id,10016] (SQL Exception while executing the following:INSERT INTO issuestatus (ID, SEQUENCE, pname, DESCRIPTION, ICONURL, STATUSCATEGORY) VALUES (?, ?, ?, ?, ?, ?) (Data truncation: Data too long for column 'pname' at row 1))
{code}

*Workaround*
Change the default language to English (US), create the IT Service Desk project then change the default language back to the language of interest.

New: *Summary*

It is not possible to create an IT Service Desk project if the default language is set to Czech, Russian, Slova, Polish or French.

*Affected version*
Service Desk 3.9 (Server) & 3.10.0

*Steps to Reproduce*
* Set the default language to any of the languages mentioned.
* Create an IT Service Desk project

*Expected Results*
* IT Service Desk project created

*Actual Results*
* IT Service Desk project not created

The following error is thrown:
{code:java}
2017-12-05 09:09:52,553 http-nio-8080-exec-5 ERROR mcelveen 549x188x1 1lpdenn 0:0:0:0:0:0:0:1 /rest/project-templates/1.0/templates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-project-template-handler threw an exception while handling a notification about a project being created
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
at java.util.ArrayList.rangeCheck(ArrayList.java:653)
at java.util.ArrayList.get(ArrayList.java:429)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createTimeToApproveNormalChangeGoals$20(SLAGettingStartedServiceImpl.java:559)
at io.atlassian.fugue.Option$Some.forEach(Option.java:468)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createTimeToApproveNormalChangeGoals(SLAGettingStartedServiceImpl.java:540)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createTimeToApproveNormalChangeMetricForEmptyProject$18(SLAGettingStartedServiceImpl.java:529)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createTimeToApproveNormalChangeMetricForEmptyProject(SLAGettingStartedServiceImpl.java:529)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$null$5(SLAGettingStartedServiceImpl.java:249)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.conditionallyCreateTimeMetric(SLAGettingStartedServiceImpl.java:211)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.lambda$createSLAConfigurationForEmptyProject$6(SLAGettingStartedServiceImpl.java:247)
at com.atlassian.pocketknife.step.EitherStep4.lambda$null$0(EitherStep4.java:29)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.lambda$null$1(EitherStep4.java:29)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.lambda$null$2(EitherStep4.java:28)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.lambda$then$3(EitherStep4.java:27)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep4.then(EitherStep4.java:26)
at com.atlassian.servicedesk.internal.sla.configuration.SLAGettingStartedServiceImpl.createSLAConfigurationForEmptyProject(SLAGettingStartedServiceImpl.java:245)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.com$atlassian$servicedesk$internal$feature$gettingstarted$GettingStartedService$$createSLAConfigurationForEmptyProject(GettingStartedService.scala:370)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:166)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6$$anonfun$apply$7.apply(GettingStartedService.scala:163)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:163)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$cr$$$$fd6c9f961a85c96bf6268fce24f4f39$$$$$anonfun$apply$5$$anonfun$apply$6.apply(GettingStartedService.scala:160)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:160)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4$$anonfun$apply$5.apply(GettingStartedService.scala:157)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(GettingStartedService.scala:157)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3$$anonfun$apply$4.apply(GettingStartedService.scala:154)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3.apply(GettingStartedService.scala:154)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2$$anonfun$apply$3.apply(GettingStartedService.scala:151)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:151)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1$$anonfun$apply$2.apply(GettingStartedService.scala:146)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:146)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService$$anonfun$createServiceDeskForEmptyProject$1.apply(GettingStartedService.scala:143)
at scalaz.$bslash$div.flatMap(Either.scala:134)
at com.atlassian.servicedesk.internal.feature.gettingstarted.GettingStartedService.createServiceDeskForEmptyProject(GettingStartedService.scala:143)
at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.callGettingStartedServiceToCreateServiceDesk(ServiceDeskProjectConfigurator.java:70)
at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.lambda$configure$0(ServiceDeskProjectConfigurator.java:55)
at io.atlassian.fugue.Either$RightProjection.flatMap(Either.java:886)
at io.atlassian.fugue.Either.flatMap(Either.java:231)
at com.atlassian.pocketknife.step.EitherStep1.then(EitherStep1.java:18)
at com.atlassian.servicedesk.internal.project.ServiceDeskProjectConfigurator.configure(ServiceDeskProjectConfigurator.java:54)
at com.atlassian.servicedesk.internal.project.template.hook.ItilV2ServiceDeskAddProjectHook.configure(ItilV2ServiceDeskAddProjectHook.java:17)
at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.applyProjectTemplate(ApplyProjectTemplateHandler.java:65)
at com.atlassian.jira.projecttemplates.service.ApplyProjectTemplateHandler.onProjectCreated(ApplyProjectTemplateHandler.java:53)
at com.atlassian.jira.project.ProjectCreateRegistrarImpl.notifyAllHandlers(ProjectCreateRegistrarImpl.java:35)
at com.atlassian.jira.bc.project.DefaultProjectService.notifyHandlersOfProjectCreated(DefaultProjectService.java:394)
at com.atlassian.jira.bc.project.DefaultProjectService.createProjectInternal(DefaultProjectService.java:379)
at com.atlassian.jira.bc.project.DefaultProjectService.createProject(DefaultProjectService.java:349)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy278.createProject(Unknown Source)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:136)
at com.sun.proxy.$Proxy278.createProject(Unknown Source)
at com.atlassian.jira.projecttemplates.service.ProjectTemplateServiceImpl.applyProjectTemplate(ProjectTemplateServiceImpl.java:173)
at com.atlassian.jira.projecttemplates.rest.ProjectTemplatesResource.createProjectFromFormRequest(ProjectTemplatesResource.java:170)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
... 12 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
... 1 filtered
at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
... 32 filtered
at com.atlassian.servicedesk.internal.web.ExternalCustomerLockoutFilter.doFilter(ExternalCustomerLockoutFilter.java:56)
... 13 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 53 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 16 filtered
at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
... 19 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 5 filtered
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$0(CustomerContextSettingFilter.java:181)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.rteInvoke(ReentrantThreadLocalBasedCodeContext.java:137)
at com.atlassian.servicedesk.internal.api.util.context.ReentrantThreadLocalBasedCodeContext.runOutOfContext(ReentrantThreadLocalBasedCodeContext.java:90)
at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.runOutOfCustomerContext(CustomerContextServiceImpl.java:47)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:174)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:130)
at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:121)
... 4 filtered
at com.atlassian.jwt.internal.servlet.JwtAuthFilter.doFilter(JwtAuthFilter.java:32)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 23 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
{code}

- With MySQL, the following error is shown:
{code:borderStyle=solid}
2018-01-30 23:02:42,284 http-nio-8080-exec-18 ERROR docmind 1382x904x1 1mj3gh7 41.242.88.32 /rest/project-templates/1.0/templates [c.a.jira.project.ProjectCreateRegistrarImpl] The handler with id com.atlassian.jira.project-templates-plugin:apply-project-template-handler threw an exception while handling a notification about a project being created
com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:Status][sequence,23][statuscategory,2][name,Approbation par gestionnaire de modification/évaluation par les pairs][iconurl,/images/icons/status_generic.gif][description,This was auto-generated by JIRA Service Desk during workflow import][id,10016] (SQL Exception while executing the following:INSERT INTO issuestatus (ID, SEQUENCE, pname, DESCRIPTION, ICONURL, STATUSCATEGORY) VALUES (?, ?, ?, ?, ?, ?) (Data truncation: Data too long for column 'pname' at row 1))
{code}

*Workaround*
Change the default language to English (US), create the IT Service Desk project then change the default language back to the language of interest.

*Note*
Having JIRA using English Language with with the Change Type Normal removed from the Change Type Custom field, also produces the above issue.

Henrique Bittencourt (Inactive) made changes - 29/Aug/2018 5:46 PM

Affects Version/s

New: 3.11.2 [ 78520 ]

Deeksha Singh (Inactive) made changes - 18/Jun/2018 1:33 AM

Fix Version/s

Original: 3.12.2 [ 79894 ]

Kamil Kolonko made changes - 29/May/2018 11:44 AM

Resolution		New: Fixed [ 1 ]
Status	Original: Awaiting Release [ 11372 ]	New: Done [ 10044 ]

SET Analytics Bot made changes - 25/May/2018 1:00 AM

UIS

Original: 32

New: 29

SET Analytics Bot made changes - 19/May/2018 1:06 AM

UIS

Original: 35

New: 32

Assignee:: Deeksha Singh (Inactive)

Reporter:: Branden McElveen (Inactive)

Affected customers:: 7 This affects my team

Watchers:: 20 Start watching this issue

Created:: 05/Dec/2017 3:16 PM

Updated:: 02/Jul/2024 2:05 AM

Resolved:: 29/May/2018 11:44 AM

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