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  1. Jira Service Management Data Center
  2. JSDSERVER-546

Outgoing emails from JIRA Service Desk should support plain text format as in JIRA

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Emails from JIRA can be plain text format by each JIRA user's specifying in his/her own profile preferences. However, emails from JIRA Service Desk are always HTML format even if users choose 'text' in their own profile preferences.

            [JSDSERVER-546] Outgoing emails from JIRA Service Desk should support plain text format as in JIRA

              Unassigned Unassigned
              mnakagawa Mai Nakagawa (Inactive)
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                Created:
                Updated:
                Resolved: