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  1. Jira Service Management Cloud
  2. JSDCLOUD-546

Outgoing emails from JIRA Service Desk should support plain text format as in JIRA

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Emails from JIRA can be plain text format by each JIRA user's specifying in his/her own profile preferences. However, emails from JIRA Service Desk are always HTML format even if users choose 'text' in their own profile preferences.

              Unassigned Unassigned
              mnakagawa Mai Nakagawa (Inactive)
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