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  1. Jira Service Management Cloud
  2. JSDCLOUD-546

Outgoing emails from JIRA Service Desk should support plain text format as in JIRA

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Emails from JIRA can be plain text format by each JIRA user's specifying in his/her own profile preferences. However, emails from JIRA Service Desk are always HTML format even if users choose 'text' in their own profile preferences.

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          is duplicated by

          Suggestion - JSDCLOUD-4063 JIRA Service Desk customer cannot set email type

          • Closed
          is related to

          Suggestion - JSDSERVER-546 Outgoing emails from JIRA Service Desk should support plain text format as in JIRA

          • Closed

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              Unassigned Unassigned
              mnakagawa Mai Nakagawa (Inactive)
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                Created:
                Updated:
                Resolved: