Provide Option To Disable Automatic Adding Of Request Participant When They Are CC'ed in an Email

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    • Type: Suggestion
    • Resolution: Low Engagement
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    • Component/s: None
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      Problem Definition

      Currently, all the customers who are CC'ed in a service desk email are automatically added as request participant for a ticket due to the implementation of JSDSERVER-3825

      Suggested Solution

      Provide an option to disable this feature so that only manual way of adding request participant will be available for a JIRA service desk project.

      Why this is important

      This will then allow us to better control, who we wish to send the response to from JIRA Service Desk.

              Assignee:
              Unassigned
              Reporter:
              Shan Sharma Manimaran (Inactive)
              Votes:
              8 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: