-
Suggestion
-
Resolution: Unresolved
-
None
-
None
-
14
-
4
-
We want to add the name of the agent assigned to the issue (Assignee) in the customer notification template.
We have not located the variable, as we can add this variable to the template of client notifications.
Suggestion
Add support for Assignee to available issue variables.
- relates to
-
JSDSERVER-4642 Ability to add custom field data to a service desk notification template
- Under Consideration
-
JSDSERVER-4782 Add more variables in Customer notifications
- Under Consideration
- links to
Form Name |
---|
[JSDSERVER-5248] Add the name of the agent assigned to the issue (Assignee) in the customer notification template.
Support reference count | Original: 3 | New: 4 |
UIS | Original: 13 | New: 14 |
Labels | New: ril |
Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 981006 ] |
UIS | Original: 11 | New: 13 |
UIS | Original: 12 | New: 11 |
UIS | Original: 24 | New: 12 |
UIS | Original: 36 | New: 24 |
UIS | Original: 24 | New: 36 |
UIS | Original: 35 | New: 24 |