Add the name of the agent assigned to the issue (Assignee) in the customer notification template.

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
    • 13
    • 4

      We want to add the name of the agent assigned to the issue (Assignee) in the customer notification template.

      We have not located the variable, as we can add this variable to the template of client notifications.

      Suggestion

      Add support for Assignee to available issue variables.

              Assignee:
              Unassigned
              Reporter:
              Branden McElveen (Inactive)
              Votes:
              98 Vote for this issue
              Watchers:
              50 Start watching this issue

                Created:
                Updated: