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  1. Jira Service Management Data Center
  2. JSDSERVER-5246

Ability to automate an issue when a linked issue from a linked instance is transitioned

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Automation
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Summary

      In JIRA Service Desk, there's an Automation rule for WHEN A linked issue is transitioned. This rule however only applies to linked issues within the same instance. It doesn't work for linked issues from a different instance.

      Suggestion

      Add the ability to automate an issue when a linked issue from a linked instance is transitioned.

      Note

      The 2 instances are linked together using Applinks.

              Unassigned Unassigned
              vdung Andy Nguyen (Inactive)
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                Created:
                Updated: