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  1. Jira Service Management Data Center
  2. JSDSERVER-4952

REST API to retrieve attachments from requests

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • API and Integrations
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    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      In Cloud, it's possible to retrieve attachments for a request via REST API albeit being experimental. Example:

      • GET /rest/servicedeskapi/request/{issueIdOrKey}/attachment
      • GET /rest/servicedeskapi/request/{issueIdOrKey}/comment/{commentId}/attachment

      Reference: https://docs.atlassian.com/jira-servicedesk/REST/cloud/#servicedeskapi/request/ {issueIdOrKey}/attachment

      However, as of writing (17 March 2017) it's still not possible in Server.

      Suggestion

      Create the same feature for Server

            [JSDSERVER-4952] REST API to retrieve attachments from requests

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Sandhya Thottamkara made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012862 ] New: JAC Suggestion Workflow 3 [ 3647169 ]
            Owen made changes -
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            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2326048 ] New: Confluence Workflow - Public Facing v4 [ 2664957 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054049 ] New: JSD Suggestion Workflow - TEMP [ 2326048 ]
            Katherine Yabut made changes -
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            Katherine Yabut made changes -
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            jonah (Inactive) made changes -
            Description Original: h3. Summary

            In Cloud, it's possible to retrieve attachments for a request via REST API albeit being experimental. Example:
             * GET /rest/servicedeskapi/request/\{issueIdOrKey}/attachment
             * GET /rest/servicedeskapi/request/\{issueIdOrKey}/comment/\{commentId}/attachment

            (i) Reference: https://docs.atlassian.com/jira-servicedesk/REST/cloud/#servicedeskapi/request/ \{issueIdOrKey}/attachment

            However, as of writing (17 March 2017) it's still not possible in Server.
            h3. Suggestion

            Create the same feature for Server             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4952].
              {panel}

            h3. Summary

            In Cloud, it's possible to retrieve attachments for a request via REST API albeit being experimental. Example:
             * GET /rest/servicedeskapi/request/\{issueIdOrKey}/attachment
             * GET /rest/servicedeskapi/request/\{issueIdOrKey}/comment/\{commentId}/attachment

            (i) Reference: https://docs.atlassian.com/jira-servicedesk/REST/cloud/#servicedeskapi/request/ \{issueIdOrKey}/attachment

            However, as of writing (17 March 2017) it's still not possible in Server.
            h3. Suggestion

            Create the same feature for Server

              Unassigned Unassigned
              ywoo Yit Wei
              Votes:
              7 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: