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  1. Jira Service Management Data Center
  2. JSDSERVER-4952

REST API to retrieve attachments from requests

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • API and Integrations
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      In Cloud, it's possible to retrieve attachments for a request via REST API albeit being experimental. Example:

      • GET /rest/servicedeskapi/request/{issueIdOrKey}/attachment
      • GET /rest/servicedeskapi/request/{issueIdOrKey}/comment/{commentId}/attachment

      Reference: https://docs.atlassian.com/jira-servicedesk/REST/cloud/#servicedeskapi/request/ {issueIdOrKey}/attachment

      However, as of writing (17 March 2017) it's still not possible in Server.

      Suggestion

      Create the same feature for Server

            [JSDSERVER-4952] REST API to retrieve attachments from requests

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Charlie Marriott added a comment -
            Atlassian Update – 6 July 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Charlie

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 6 July 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Charlie Jira Service Management, Server & Data Center
            Sandhya Thottamkara made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012862 ] New: JAC Suggestion Workflow 3 [ 3647169 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664957 ] New: JAC Suggestion Workflow [ 3012862 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2326048 ] New: Confluence Workflow - Public Facing v4 [ 2664957 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054049 ] New: JSD Suggestion Workflow - TEMP [ 2326048 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049375 ] New: JSD Suggestion Workflow [ 2054049 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1769311 ] New: JSD Suggestion Workflow - TEMP [ 2049375 ]

              Unassigned Unassigned
              ywoo Yit Wei
              Votes:
              7 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: