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  1. Jira Service Management Data Center
  2. JSDSERVER-478

Check Box Custom field is showing as drop down in portal

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.1-OD-03, 2.1
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      I created a standard custom Field - Checkboxes added to my screens.
      When I look in JIRA Create Issue screen I see the checkboxes. When I add this field to my form in Customer Portal it is showing as a drop down list.

        1. Custom Field checkbox.png
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        2. Field in create Issue screen.png
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        3. Field in customer Portal.png
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            [JSDSERVER-478] Check Box Custom field is showing as drop down in portal

            Andrea Hakim added a comment -

            Please reopen, this is also occurring in JSD Version 4.14.1

            Andrea Hakim added a comment - Please reopen, this is also occurring in JSD Version 4.14.1

            Jennifer Flinn added a comment -

            It looks like this bug may have been re-introduced in JSD version 4.13.0

            Jennifer Flinn added a comment - It looks like this bug may have been re-introduced in JSD version 4.13.0

            Anund added a comment -

            Reopening to ease issue searching. This is still fixed on 2.1-OD-03.

            Anund added a comment - Reopening to ease issue searching. This is still fixed on 2.1-OD-03.

              Unassigned Unassigned
              49d3272d460c Jenifer Kuntz
              Affected customers:
              7 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: