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  1. Jira Service Management Cloud
  2. JSDCLOUD-478

Check Box Custom field is showing as drop down in portal

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      I created a standard custom Field - Checkboxes added to my screens.
      When I look in JIRA Create Issue screen I see the checkboxes. When I add this field to my form in Customer Portal it is showing as a drop down list.

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1046 Custom field with type "Checkboxes" appears as dropdown box on customer portal

          • Medium - Medium priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-478 Check Box Custom field is showing as drop down in portal

          • Low - Low priority issues
          • Closed

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              Unassigned Unassigned
              49d3272d460c Jenifer Kuntz
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                Updated:
                Resolved: