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  1. Jira Service Management Cloud
  2. JSDCLOUD-478

Check Box Custom field is showing as drop down in portal

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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      I created a standard custom Field - Checkboxes added to my screens.
      When I look in JIRA Create Issue screen I see the checkboxes. When I add this field to my form in Customer Portal it is showing as a drop down list.

        1. Field in customer Portal.png
          Field in customer Portal.png
          2 kB
        2. Field in create Issue screen.png
          Field in create Issue screen.png
          3 kB
        3. Custom Field checkbox.png
          Custom Field checkbox.png
          6 kB

              Unassigned Unassigned
              49d3272d460c Jenifer Kuntz
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                Created:
                Updated:
                Resolved: