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  1. Jira Service Management Data Center
  2. JSDSERVER-1046

Custom field with type "Checkboxes" appears as dropdown box on customer portal

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Details

    • Bug
    • Resolution: Duplicate
    • Medium
    • None
    • None
    • Customer Portal
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      When I add a custom field with the type "Checkboxes" it appears as a dropdown box on the customer portal (see pictures attached)

      If I create an issue manually it seems to be correct and appears as checkboxes.

      Attachments

        1. CreateIssue.PNG
          CreateIssue.PNG
          11 kB
        2. CustomerPortal.PNG
          CustomerPortal.PNG
          11 kB

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-478 Check Box Custom field is showing as drop down in portal

          • Low - Low priority issues
          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1046 Custom field with type "Checkboxes" appears as dropdown box on customer portal

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              a53f1858-6745-45c7-96d3-1d8ce3120957 Deleted Account (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync