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Suggestion
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Resolution: Low Engagement
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Customers would like to be able to change the summary of a request (in the portal) after the request creation. How can I do that?
- is related to
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JSDSERVER-4011 As an Agent, I would like to allow some fields to be editable by customers who created/participated a ticket
- Closed
- relates to
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JSDCLOUD-4544 How can I make the "Summary" field editable for customers?
- Closed