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  1. Jira Service Management Cloud
  2. JSDCLOUD-4544

How can I make the "Summary" field editable for customers?

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Customers would like to be able to change the summary of a request (in the portal) after the request creation. How can I do that?

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          is related to

          Suggestion - JSDCLOUD-4011 As an Agent, I would like to allow some fields to be editable by customers who created/participated a ticket

          • Closed

          Suggestion - JSDSERVER-4544 How can I make the "Summary" field editable for customers?

          • Closed

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              Unassigned Unassigned
              47cadb199da0 Stéphane Barbey
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