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  1. Jira Service Management Data Center
  2. JSDSERVER-4540

Provide a feature to automatically create SD customer from Issue Collector

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Details

    • Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      When SD project has Issue Collector, the unregistered emails won't be created as SD customer and the reporter will be the default reported set. It would be great if there was such configuration to allow that.

      Suggested Resolution

      Provide a feature to automatically create SD customer from Issue Collector.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-3493 Allow the option for a JSD Issue Collector to Create a Customer for New Submissions

          • Closed
          relates to

          Suggestion - JSDCLOUD-4540 Provide a feature to automatically create SD customer from Issue Collector

          • Closed

          Activity

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              Unassigned Unassigned
              rsaputra Adven
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              Dates

                Created:
                Updated:
                Resolved:

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