Add Notification to Alert Reporter when an Issue is Assigned

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    • Type: Suggestion
    • Resolution: Duplicate
    • None
    • Component/s: Email - Outgoing
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Issue Summary

      When an issue is assigned to an Agent in JIRA Service Desk, can an alert be sent out to the reporter that the issue has been assigned?

      Existing Behavior

      There is no such notification that triggers when the ticket has been assigned.

            Assignee:
            Unassigned
            Reporter:
            Ismael Olusula Jimoh (Inactive)
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            Watchers:
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              Created:
              Updated:
              Resolved: