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  1. Jira Service Management Data Center
  2. JSDSERVER-4178

Add Notification to Alert Reporter when an Issue is Assigned

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • Email - Outgoing
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Issue Summary

      When an issue is assigned to an Agent in JIRA Service Desk, can an alert be sent out to the reporter that the issue has been assigned?

      Existing Behavior

      There is no such notification that triggers when the ticket has been assigned.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-1222 Email notification for Issue Assigned

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-4178 Add Notification to Alert Reporter when an Issue is Assigned

          • Closed

          Activity

            People

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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