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  1. Jira Service Management Data Center
  2. JSDSERVER-4178

Add Notification to Alert Reporter when an Issue is Assigned

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Email - Outgoing
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Issue Summary

      When an issue is assigned to an Agent in JIRA Service Desk, can an alert be sent out to the reporter that the issue has been assigned?

      Existing Behavior

      There is no such notification that triggers when the ticket has been assigned.

            Unassigned Unassigned
            ijimoh Ismael Olusula Jimoh (Inactive)
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              Created:
              Updated:
              Resolved: