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  1. Jira Service Desk Cloud
  2. JSDCLOUD-4178

Add Notification to Alert Reporter when an Issue is Assigned

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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Issue Summary

      When an issue is assigned to an Agent in JIRA Service Desk, can an alert be sent out to the reporter that the issue has been assigned?

      Existing Behavior

      There is no such notification that triggers when the ticket has been assigned.

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              Assignee:
              Unassigned
              Reporter:
              ijimoh Ismael Olusula Jimoh
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                Dates

                Created:
                Updated:
                Resolved: