[JSDSERVER-41] Grouping of request types on Customer Portal

Type: Suggestion
Resolution: Fixed
Fix Version/s: None
Component/s: None
Labels:
None

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We have quite large IT department with 7 different teams so there could be a dozens of user request types.
It's not very user-friendly to make a huge list of this request types, so it would be helpful if we can group some request types on the home page of Customer Portal. Then user can expand this group by clicking on it or may be redirected to next page with list of request types within this group.

is duplicated by

JSDSERVER-28 Customer Portal Index page need multi-column style

Closed

is related to

JSDSERVER-52 As an admin I want to have multiple projects in one Customer Portal

Closed

relates to

JSDCLOUD-41 Grouping of request types on Customer Portal

Closed

JSDSERVER-156 Ability to re-order request type groups

Closed

DESK-1530 Failed to load

DESK-1531 Loading...

(1 relates to)

Form Name

Gilmore Davidson (Inactive) added a comment - 18/Nov/2013 5:57 AM

This feature has been released today in Service Desk 1.1.
More details are available in the 1.1 release notes.

Cheers,
Gilmore

Gilmore Davidson (Inactive) added a comment - 18/Nov/2013 5:57 AM This feature has been released today in Service Desk 1.1. More details are available in the 1.1 release notes . Cheers, Gilmore

Konstantin Shtennikov added a comment - 17/Oct/2013 6:30 AM

Very very need this too!!!

Konstantin Shtennikov added a comment - 17/Oct/2013 6:30 AM Very very need this too!!!

Assignee:: Unassigned

Reporter:: Deleted Account (Inactive)

Votes:: 8 Vote for this issue

Watchers:: 6 Start watching this issue

Created:: 10/Oct/2013 10:52 AM

Updated:: 19/Sep/2019 5:56 AM

Resolved:: 18/Nov/2013 5:57 AM

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Collapse comment: Gilmore Davidson (Inactive) added a comment - 18/Nov/2013 5:57 AM

Expand comment: Gilmore Davidson (Inactive) added a comment - 18/Nov/2013 5:57 AM

Collapse comment: Konstantin Shtennikov added a comment - 17/Oct/2013 6:30 AM

Expand comment: Konstantin Shtennikov added a comment - 17/Oct/2013 6:30 AM

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