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  1. Jira Service Management Cloud
  2. JSDCLOUD-41

Grouping of request types on Customer Portal

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Details

    • Suggestion
    • Resolution: Fixed
    • None
    • None

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We have quite large IT department with 7 different teams so there could be a dozens of user request types.
      It's not very user-friendly to make a huge list of this request types, so it would be helpful if we can group some request types on the home page of Customer Portal. Then user can expand this group by clicking on it or may be redirected to next page with list of request types within this group.

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        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-28 Customer Portal Index page need multi-column style

          • Closed
          is related to

          Suggestion - JSDCLOUD-52 As an admin I want to have multiple projects in one Customer Portal

          • Closed

          Suggestion - JSDSERVER-41 Grouping of request types on Customer Portal

          • Closed
          relates to

          Suggestion - JSDCLOUD-156 Ability to re-order request type groups

          • Closed

          Activity

            People

              Unassigned Unassigned
              1308175db778 Aliaksei Mishenin
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              Dates

                Created:
                Updated:
                Resolved: