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  1. Jira Service Management Data Center
  2. JSDSERVER-4045

Ability to directly export knowledge base article to PDF from customer portal

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      At the moment, in order to export the knowledge base article to PDF, customers need to access to the respective article in Confluence and proceed with the export.

      Suggested Resolution

      It would be great if customers can have an option to directly export the knowledge base article from the customer portal.

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          relates to

          Suggestion - JSDCLOUD-4045 Ability to directly export knowledge base article to PDF/ docx from customer portal

          • Gathering Interest

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              Unassigned Unassigned
              nhassan Nur Asnida Hassan (Inactive)
              Votes:
              3 Vote for this issue
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              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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