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  1. Jira Service Management Cloud
  2. JSDCLOUD-4045

Ability to directly export knowledge base article to PDF/ docx from customer portal

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Description

      At the moment, in order to export the knowledge base article to PDF/ docx, customers need to access to the respective article in Confluence and proceed with the export.

      Suggested Resolution

      It would be great if customers can have an option to directly export the knowledge base article from the customer portal.

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          Suggestion - JSDSERVER-4045 Ability to directly export knowledge base article to PDF from customer portal

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              Unassigned Unassigned
              nhassan Nur Asnida Hassan (Inactive)
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              Dates

                Created:
                Updated: