Details
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Suggestion
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Resolution: Unresolved
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6
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1
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Problem Description
At the moment, in order to export the knowledge base article to PDF/ docx, customers need to access to the respective article in Confluence and proceed with the export.
Suggested Resolution
It would be great if customers can have an option to directly export the knowledge base article from the customer portal.
Attachments
Issue Links
- is related to
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JSDSERVER-4045 Ability to directly export knowledge base article to PDF from customer portal
- Closed