Please implement this part of user experience as most of the computer screen changed and bigger shall be aligned together for view looking, thanks!

For those who tried the 2ea4e9ce4da9 solution and found it does not work for a recent version of Jira (9.13.1) and Refined (3.6.10):

• The servicedesk.portal context is no longer there
• Add also these two new contexts: refined.customer-portal and customerportal

I hope this helps.

Please implement this.

I understand that no more new features would be added for the Server edition. But we could expect to have this feature for Cloud and Data center edition.

For those looking. I actually have a workaround for this but it requires an add-on. I'm using Adaptavist ScriptRunner for Jira Data Center, but I know there are other plugins that allow you to alter CSS globally and would do the same thing.

I created a web fragment in ScriptRunner and in the scripts directory I setup per their documentation, Add it to the following contexts: customer-portal refined-customer-portal refinedcustomerportal servicedesk.portal

I added the following to a file called customer-portal.css:

[data-route="cv.request.create"] #content-wrapper {
    width: 80% !important;
}

If you want every portal window to be wider instead of just when a user creates a ticket, just remove the [data-route="cv.request.create"] part.

You can also add others like when a customer looks at a request detail using: [data-route="cv.request.details"] #content-wrapper

I also added these which fixes another css bug where usernames overflow out of the servicedesk window when they are too long.:

.sd-user.sd-user-tagged .sd-user-value {
    line-break: anywhere;
    white-space: normal !important;
}

span.sd-user.sd-user-tagged span.sd-user-value {
    line-break: anywhere;
    white-space: normal !important;
}

span.sd-user {
    line-break: anywhere;
    white-space: normal !important;
}
span.sd-user-tagged {
    line-break: anywhere;
    white-space: normal !important;
}

Hope this helps someone until Atlassian fixes this.

This has 180+ votes. How many does it take? Most plugins in your marketplace don't have half that many installs. If one person votes on it, it means 1000 other people want it too.

We would like to see this implemented. Can you please work towards giving us options for this? Your own service desk doesn't use the default width so if you aren't eating your own dog food why make customers live with it?

Please implement this in Service Management datacenter as soon as possible. We use a lot of custom fields and the default width is ridiculously small (no offense).

This especially includes custom fields in the "Extensions for Jira Service Desk" app under the <div> BF_FIELDSET.

Apparently, Atlassian gathered the interest and decided to implement it in the cloud edition ... JSDCLOUD-4037 ... so I guess we will get it in the server edition as well, right?

Allowing this to be increased in width would be extremely helpful. The current static 700px really cuts off the usability of the Popular panel when there are common prefixes.

I currently have a modifying proxy that bumps this up to 1024, but having a system wide adjustment would be much nicer.

I change

batch.css:2
body:not(.custom-portal-layout-flag).aui-page-fixed .aui-page-panel-inner.cv-help-center-panel-inner {
    min-height: 600px;
    width: 700px;
} 

to

batch.css:2
body:not(.custom-portal-layout-flag).aui-page-fixed .aui-page-panel-inner.cv-help-center-panel-inner {
    min-height: 600px;
    width: 1024px;
}