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  1. Jira Service Management Data Center
  2. JSDSERVER-2410

As a SD Customer I'd like the Portal view to expand to the width of the window

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      When viewing issues in the Customer Portal view, the column with the comments use always the same amount of space (width) regardless of the width of the browser window.

      In resolutions wider than 1680 this is less than 50% of the screen and makes it hard to read when pasting logs or other formats that are not just simple comments.

      Suggested Solution

      Make the width wider if browser window is wider.

      No workaround

      Using browser zoom it will make text occupy more screen space but because the size is bigger it will still make logs inside comments hard to read.

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          image-2016-12-09-15-53-54-183.png
          232 kB

            [JSDSERVER-2410] As a SD Customer I'd like the Portal view to expand to the width of the window

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            Labels Original: affects-cloud pm-sse New: affects-cloud pm-sse ril
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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976594 ]
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              Unassigned Unassigned
              mfernandezbadii Mauro Badii (Inactive)
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                Created:
                Updated: