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  1. Jira Service Management Data Center
  2. JSDSERVER-381

Allow a JSD ticket to be converted to a Confluence Question

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Knowledge Base
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      After creation, it'd be great to allow a move from JSD to CQ.

        1. [CRC-3748] I am getting email spammed, and this error - Atlassian Support System.png
          9 kB
          Jeremy Largman
        2. [CRC-3748] I am getting email spammed, and this error - Atlassian Support System-1.png
          86 kB
          Jeremy Largman

            [JSDSERVER-381] Allow a JSD ticket to be converted to a Confluence Question

            Charlie Marriott added a comment -
            Atlassian Update – 19 Feb 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 19 Feb 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center

            intersol_old added a comment -

            Where did the Share option disappeared, that the kind of feature request I would like to tweet about.

            There are too many people that do not know how to use Q&A instead of a classic issue tracking and the only way to deal with this problem is to convert their tickets.

            intersol_old added a comment - Where did the Share option disappeared, that the kind of feature request I would like to tweet about. There are too many people that do not know how to use Q&A instead of a classic issue tracking and the only way to deal with this problem is to convert their tickets.

            Jeremy Largman added a comment -

            Attaching images for what we did in support.atlassian.com to move tickets that have been created from SAC to AAC.

            Jeremy Largman added a comment - Attaching images for what we did in support.atlassian.com to move tickets that have been created from SAC to AAC.

              Unassigned Unassigned
              jlargman Jeremy Largman
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              7 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: