Found this issue while verifying the fix for JSD-225.

      • Create a custom select list field with no default value
      • Add the field to a Customer Portal form as a required field
      • When creating a Service Desk ticket, the field defaults to the first option, rather than showing None

      There should be an ability, as with standard Jira tickets, to force users to intelligently select a value, rather than blindly accepting a default.

          Form Name

            [JSDSERVER-364] Customer Portal does not render 'None' for required selects

            We have the same issue for cascading select.

            Anoop Wilson added a comment - We have the same issue for cascading select.

            Hi Support,

            Facing this issue in JSD 4.1.1... Please address this!

            Thanks!

            Bojana Vasic added a comment - Hi Support, Facing this issue in JSD 4.1.1... Please address this! Thanks!
            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304176 ] New: JAC Bug Workflow v3 [ 3124983 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058146 ] New: JSD Bug Workflow v5 - TEMP [ 2304176 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2055677 ] New: JSD Bug Workflow v5 [ 2058146 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955835 ] New: JSD Bug Workflow v5 - TEMP [ 2055677 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615847 ] New: JSD Bug Workflow v5 [ 1955835 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: verify New: affects-server verify
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1603031 ] New: JSD Bug Workflow v4 [ 1615847 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1398914 ] New: JSD Bug Workflow v2 [ 1603031 ]

              cnguyen Chuong Nam Nguyen (Inactive)
              052065e2dd28 Erik Berg
              Affected customers:
              17 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: